EMS Billing and
Emergency Dispatch Training
Digitech Computers delivers training at your site,
our site and via the Internet. Our custom training plans
ensure that your staff completes the training fully
informed. And after formal training, our technical
support specialists are always available to answer
follow-up questions and guide you through the software.
TECHNICAL SUPPORT
Digitech provides installation and on-going support.
- Standard technical support hours are 8am EST to
6pm EST.
- 24/7 mission critical support
Digitech's Technical Support includes:
- Upgrades
- Phone & remote dial-in support
- Archiving service
- Required software modifications
- Fixes
Additional Support Services:
- Software installation
- Data conversion
- Platform/hardware consulting
- Disaster recovery
- Software modifications
- Report customization
TECHNICAL CONSULTING
Digitech offers hardware, software and network
consulting. Our technical support team will work with
your IT department or vendor to ensure your platform,
network and communications are set up according to
specifications and ready to support our software.
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